ASQ
CQA
Q1:
Which of the following is most likely to request an audit?
○
A
An auditee○
B
A client○
C
A company's audit department○
D
A company's supplier audit group
ASQ
CQA
Q2:
Which of the following is a benefit of performing a systems audit of a current supplier?
○
A
Identifying the supplier's potential capability○
B
Assuring the supplier's capability○
C
Determining whether the company should do business with the supplier○
D
Evaluating continuing conformance to quality standards
ASQ
CQA
Q3:
Auditors who audit outside their own country should be familiar with
○
A
their own biases○
B
the auditee's attitude○
C
industry practices at the audit site○
D
the local customs at the audit site
ASQ
CQA
Q4:
Which of the following best describes quality control?
○
A
The overall intentions and directions of an organization with regard to quality, as formally expressed by top management○
B
The activities that establish the objectives and requirements for quality and for the application of quality system elements○
C
The organizational structure and the procedures, processes, and resources needed to implement quality management○
D
The operational techniques and activities that are used to fulfill requirements for quality
ASQ
CQA
Q5:
Which of the following is the most useful graphical tool for promoting an understanding of process capability?
○
A
A flowchart○
B
A histogram○
C
An affinity diagram○
D
An Ishikawa diagram