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71801X
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Avaya 71801X

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Avaya 71801X Exam Questions

Exam number/code: 71801X

Release/Update Date: 08 Dec, 2024

Number of Questions: Maximum of 84 Questions

Exam Name: Avaya Messaging Support Certified

Exam Duration: 90 Minutes

Related Certification(s): Avaya ACSS Certification

Avaya 71801X Exam Topics - You’ll Be Tested On

The Avaya 71801X exam is a comprehensive assessment designed to evaluate your knowledge and skills in Avaya's communication technologies. It covers a range of topics, including Avaya Aura® Call Center Elite and Avaya Aura® Experience Portal with Contact Recording, providing you with the expertise to design, implement, and manage advanced Avaya solutions. The exam delves into the integration of these platforms with Avaya Aura® Communication Manager and Avaya Aura® Session Manager, enabling you to understand the seamless communication and collaboration capabilities they offer. Additionally, it explores the integration of Avaya Aura® Application Enablement Services, empowering you to develop and deploy custom applications that enhance the user experience. With a focus on contact center solutions, the exam also covers Avaya Aura® Contact Center Control Manager, Avaya Aura® Contact Center Select, and Avaya Aura® Contact Center Multimedia, ensuring you're equipped to handle diverse customer interactions efficiently. Moreover, it examines the role of Avaya Aura® System Manager in managing and monitoring the entire Avaya Aura® platform, providing you with the skills to ensure optimal performance and reliability. Lastly, the exam delves into the integration of Avaya Aura® Experience Portal with Avaya Oceana®, allowing you to design and implement advanced customer engagement solutions. By mastering these topics, you'll be well-prepared to deliver innovative and effective communication solutions in various enterprise environments.

Real Avaya 71801X Exam Insights, from Actual Candidates

I was nervous about taking the Avaya 71801X exam, as I had heard it was quite challenging. I started my preparation by familiarizing myself with the exam topics, which covered a wide range of Avaya communication technologies. The first topic I focused on was Avaya Aura® Call Center Elite, which was crucial for understanding how to design and implement advanced contact center solutions. I spent a lot of time studying the integration of this platform with Avaya Aura® Communication Manager and Avaya Aura® Session Manager, as it allowed me to grasp the seamless communication and collaboration capabilities. As I progressed, I encountered a difficult topic - Avaya Aura® Experience Portal with Contact Recording. This section required me to delve into the development and deployment of custom applications, which was a new concept for me. I sought help from online forums and study groups, and with their support, I was able to understand the intricacies of this topic. During my preparation, I also realized the importance of hands-on experience. I set up a virtual lab environment to practice implementing and managing Avaya solutions. This practical approach helped me gain confidence and a deeper understanding of the exam topics. The day of the exam arrived, and I felt well-prepared. I entered the testing center with a clear mind and a positive attitude. The exam questions were comprehensive and covered all the key topics I had studied. I approached each question systematically, drawing on my knowledge and practical experience. As I progressed through the exam, I encountered a few challenging questions, but my thorough preparation and problem-solving skills helped me navigate through them. I took my time, double-checked my answers, and ensured I provided well-thought-out responses. Finally, I submitted my answers and waited eagerly for the results. When I received my passing score, I felt a sense of accomplishment and relief. The hard work and dedication I put into my preparation paid off, and I was thrilled to have successfully passed the Avaya 71801X exam.
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